Your customer orders. You have it ready.
Pickd is your store’s order-ahead pickup page. Customers build their order on their phone, you get it ready without the rush, and they pick it up without waiting in line. It connects to your register.
Coming soon. The waitlist is open.
From your customer’s phone to their bag, in 4 stops.
Here’s how it will work, with sample order A-128. Tap each stop.
Your customer builds their order
On their phone, no app to download. They see what’s in stock at their store with your register’s prices, choose a pickup time and send it without paying.
Avocado · ½ kg✓
Asadero · 1 kg✓
Rice 1 kg✓
Onion · 1 kg✓Your store gets pinged
The order lands on that store’s tablet or computer, with a sound. If it’s the customer’s first order, it gets confirmed on WhatsApp before anyone picks it.
6 items · pickup at 6:30 pm
Start pickingIt gets picked and they get a text
Your team checks off each item so nothing gets missed, and everything they ordered is set aside for them. When they tap "Ready", your customer gets a heads-up to come by (on iPhone, if they saved your page to their home screen).
Cooking oil 1 L✓
Almonds 250 g✓
Onion · 1 kg✓Your order A-128 is ready. Pick it up at the counter.
Pays at your register and takes it home
They come in, pay like any other sale and grab their bag. The sale, inventory and end-of-day close stay in Libo or MR Tienda. Once it’s rung up, the order is marked picked up on its own.
Pick orders without the rush or the mistakes.
- ✓A checkmark for every itemNothing gets skipped: the order shows what’s still missing.
- ✓One tap and they’re notifiedTap "Ready" and your customer gets the heads-up.
- ✓Each store, its own ordersEach tablet sees only its own orders and stock.
Everything Pickd does, on one receipt.
Made for real neighborhood stores: grocery stores, delis, butcher shops, small supermarkets and corner stores. What your customer uses, what your team does and what you see.
Order it. Swing by. Take it home.
Simple pricing. Pay yearly and get 2 months free.
Coming soon to the U.S.
Pickd launches in Mexico first, then in the U.S. Message us and we’ll let you know as soon as you can use it there.
In the U.S., Pickd works with Libo, with no setup fee. Connecting it to another system is coming soon.
Pickd Small
To get started with one store.
No setup fee
- ✓1 location
- ✓Your page with a link and QR code, with your Libo catalog
- ✓Orders ring in your Libo
- ✓Send "it’s ready" on WhatsApp in one tap
- ✓They pay at your register, as usual
Pickd Small is only for stores with Libo.
Pickd
For the store that already sells a lot.
No setup fee
- ✓Everything in Small, at all your locations
- ✓Chooses a pickup time
- ✓Automatic "it’s ready" alert
- ✓"No-show" and "if it’s out" rules
- ✓Reorder and promotions
Pickd Pro
To deliver too.
No setup fee
- ✓Everything in Pickd
- ✓Customers can pay online with Mercado Pago
- ✓Delivery to the neighborhoods you choose
- ✓Your page on your own domain
Prices are per business, in Mexican pesos, VAT included, in US dollars. Pickd and Pickd Pro include all your locations. A year costs the same as 10 months. Don’t have Libo yet? Libo is $399 a month.
Fidelo costs less with Pickd
Ryze’s loyalty cards, in your customers’ Wallet. It’s optional, you pay once per business, and the discount comes with any Pickd plan, with Libo or with your own system.
- Basic
$699$499a month - Business
$1,099$799a month - Pro
$1,499$1,099a month
Be one of the first stores on Pickd.
Sign up and we’ll let you know as soon as it’s ready. The first stores get to try it before anyone else.
What people ask us.
When does Pickd launch?+
Very soon. Join the waitlist and you’ll be the first to know.
Is Pickd in English?+
Not yet. Pickd is being built, and its screens will be in Spanish first. Message us and we’ll let you know when it’s ready in English.
Do I need Libo?+
In the U.S., yes for now: Pickd works with Libo, with no setup fee. Connecting it to another system is coming soon.
No, except for Pickd Small, which is only for stores with Libo. With Libo it costs less and there’s no setup fee. With MR Tienda or another point of sale, we connect it to your register with a setup fee of $9,900, paid once.
Do customers pay on the page?+
With Pickd Small and Pickd, no: they send the order without paying and pay at your register when they pick it up, like any sale. With Pickd Pro they can also pay online with Mercado Pago: the money goes to you and, if the order is canceled, it’s refunded. The sale, inventory and end-of-day close stay in your register.
Do you offer delivery?+
With Pickd Pro, yes: you choose which neighborhoods you deliver to, the minimum order and who takes it, and your customer sees when it’s "On the way". With Pickd Small and Pickd, your customer picks it up.
Do customers need to download an app?+
No. They order from a web page on their phone.
How does the "it’s ready" alert reach them?+
With Pickd and Pickd Pro it reaches their phone on its own on Android and on computers. On iPhone it arrives if they saved your store’s page to their home screen. With Pickd Small you send it yourself on WhatsApp with one tap.
Can my customer change their order?+
Yes. Until it’s ready, they can add items or cancel it from their page. If they paid online with Mercado Pago (Pickd Pro), they can only cancel it, and they get their money back automatically.
What if someone places fake orders?+
Items from a new customer aren’t held until you confirm their order, so nobody can make your page look “sold out.” Plus, each phone can only have 3 orders waiting at a time.
What if they don’t pick up their order?+
You mark it "No-show" and they get a strike; after two strikes they can’t order anymore. You set the rules and can clear their strikes.
What does my store need?+
A tablet, computer or phone at each location to see orders and pick them.
Does it work if I have several locations?+
Yes, with Pickd and Pickd Pro, which include all your locations. Customers choose their location, and each one sees only its own orders and stock. Pickd Small is for one location.